What does NOG stand for in Cintas terminology?

NOG stands for "Not Our Goods" in Cintas terminology. This term is used to refer to products or items that are not part of the Cintas offerings or inventory. Recognizing and understanding this term is crucial for Cintas Service Sales Representatives as it helps them navigate conversations regarding customer expectations and the company’s product catalog. Being clear about what constitutes "Not Our Goods" allows representatives to provide accurate information to clients, ensuring that their needs are addressed appropriately while setting realistic expectations around product availability and service offerings. It emphasizes the importance of maintaining clarity in communication, which is essential for effective customer service and relationship management within the Cintas framework.