What tool assists in tracking the status of garment requests?

The garment audit trail is a tool that plays a crucial role in tracking the status of garment requests. It provides a comprehensive record of all activities related to the garments, allowing Service Sales Representatives to monitor requests from initiation to fulfillment. This trail includes information such as when requests were made, their current status, and any changes that occurred throughout the process. By maintaining this detailed log, representatives are able to provide updates to customers, ensuring transparency and enhancing overall customer satisfaction.

In contrast, while other options may have their own benefits, they do not specifically focus on the tracking aspect like the garment audit trail does. The garment request form is primarily utilized for submitting requests but does not track their progress. Inventory management software is designed for overseeing stock levels and managing inventory but may not specifically track individual requests. The customer service portal can facilitate communication and provide access to information, but it generally does not maintain the detailed tracking necessary for garment requests like the audit trail does.