Which two items should an SSR always carry?

The selection of pen and paper as items an SSR should always carry is significant due to their fundamental role in effective communication and note-taking during customer interactions. Despite living in a digital age where technology plays a big part in business, having the capability to jot down notes quickly can be invaluable. This ensures that important information discussed with customers, such as their specific needs, questions, or feedback, is accurately recorded on the spot, enhancing the personal touch in communication.

Additionally, pen and paper can be used in settings where technology may not be practical or reliable, such as when meeting in locations with poor signal reception or in outdoor settings. They also allow for spontaneous sketches or diagrams that may be helpful when explaining products or services to a client. This two-item combination fosters a level of preparedness and professionalism that can adapt to various situations encountered in sales.

While options including calculators, smartphones, and tablets provide great technological advantages, the simplicity and reliability of pen and paper solidify their essential status in a sales environment. Business cards and brochures, although important for marketing and networking, would not serve the immediate needs of communication during a conversation like pen and paper do.